Splitting an order across two shipments
Ship what’s in stock now and backorder the rest, without double-charging shipping.
Last updated · Orders & fulfilment
Splitting ships what’s in stock now and creates a backorder shipment for the rest, under the same order number.
Split it
Open the order and choose Split shipment.
Drag lines (or partial quantities) into the second shipment.
Confirm — the first shipment enters today’s flow; the backorder waits on stock.
CautionShipping is charged per shipment by default. Enable “single shipping charge on splits” in Settings → Billing rules if your store contract requires it — this cannot be applied retroactively.
The customer gets separate tracking for each shipment; the order page shows both timelines side by side.
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