Locking a stop to a specific driver
Pin a stop so re-optimisation never moves it to another route.
Last updated · Routing & dispatch
Locking pins a stop to a driver so re-optimisation never moves it — for key-holder deliveries, regulars who expect a face, or anything with site access requirements.
Lock a stop
Open the stop on the plan.
Choose Lock to driver and pick the driver.
Publish. The lock shows as a pin icon on the stop everywhere.
WarningA lock survives every re-optimisation, including full-depot runs. If the locked driver’s vehicle breaks down, the stop becomes unplannable until you unlock it — it will not silently move.
Locks apply from the next published plan. If you lock after publishing, re-publish for it to take effect.
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